Shipping policy
Due to carrier delays, please allow 4-5 business days for processing and 1-5 days for delivery. However, in extreme cold weather conditions some addresses may not be reachable as most delivery companies do not provide temperature control services. If this affects your order, we will issue a refund in each case.
We deliver to most locations across the United States for a set delivery charge of $10. Please allow 4-5 business days for us to process your order.
Deliveries are made by USPS and UPS and take 4-5 business days to process your order and 1-5 days for delivery dependent on location. Sunday deliveries are unfortunately not possible.
Delivery lead times are as follows:
- Contiguous United States - 1-3 days
- Hawaii and Alaska - 3-5 days
INFORMATION
Customers will be sent an email with delivery information from our fulfillment partners at the time of shipping. This notification will include shipment tracking information.
We recommend that The Pathfinder is shipped to commercial (business) addresses. This ensures the product arrives safely and securely, and also protects the product from freezing in the winter. This is also recommended as a precaution to avoid doorstep thefts.
The Pathfinder is a non-alcoholic spirit, which makes it susceptible to freezing in extreme cold weather. As a result, shipping lead times to some locations may be longer than usual during winter months (December – March).
Please allow 4-5 business days to process your order and 1-5 days for delivery. Please note, during extreme cold weather conditions some addresses may not be reachable as most delivery companies do not provide temperature control services. If this affects your order we will issue a refund in each case and advise you of a local partner Pathfinder retailer for ease of purchase.